Skip to content
Search
Cuisine Noir Magazine
Support Our Work - Donate
Support Our Work - Donate
  • Food & Drink
  • Travel
  • Lifestyle
  • Recipes
  • Book Grub
  • Events
  • Marketplace
  • Print
  • Podcast
  • More
    • The Culinary Scoop (blog)
    • Black Wineries
    • Videos
    • CN Review
    • Donate
Cuisine Noir Magazine
  • Food & Drink
  • Travel
  • Lifestyle
  • Recipes
  • Book Grub
  • CN Review
  • Marketplace
  • Print
  • The Culinary Scoop (blog)
  • Events
  • Black Wineries
  • Videos
Support Our Work - Donate
Support Our Work - Donate
Search
Cuisine Noir Magazine
Support Our Work - Donate
Support Our Work - Donate
  • Food & Drink
  • Travel
  • Lifestyle
  • Recipes
  • Book Grub
  • Events
  • Marketplace
  • Print
  • Podcast
  • More
    • The Culinary Scoop (blog)
    • Black Wineries
    • Videos
    • CN Review
    • Donate
Cuisine Noir Magazine
  • Food & Drink
  • Travel
  • Lifestyle
  • Recipes
  • Book Grub
  • CN Review
  • Marketplace
  • Print
  • The Culinary Scoop (blog)
  • Events
  • Black Wineries
  • Videos
Support Our Work - Donate
Support Our Work - Donate

Fine Dining Lovers Unites Hospitality Industry to Support Front of House

Front of house Project
Photo credit: Cameron Prins
July 26, 2022
CN Staff
Share this article
       

It’s time to talk about front of house. What is good service? Why do diners no-show? Do front-of-house workers face discrimination at work? Should we abolish tipping? Is the customer really always right?

On July 25, The Front of House Project will launch to investigate, identify and support shortfalls in the sector, recognizing the exceptional individuals who work within it.

The project was initiated by Fine Dining Lovers who called upon their peers within the industry to come together to talk about front of house. The list of global partners includes the Basque Culinary Center, Relais & Chateaux, S.Pellegrino Young Chef Academy, Welcome Conference and The World’s 50 Best Restaurants as well as localized bodies in each area such as US-based multicultural magazine Cuisine Noir.

Thanks to the reach of such partners the project will address the Front of House sector across the UK, US, France, Italy, Spain and Latin America regions.

Two investigative surveys, for both industry staff and consumers, will gain insights into the world of hospitality. From staff shortages to what consumers expect from good service, the survey will explore a number of issues impacting those who work in hospitality and those who experience it.

The results will help create valuable resources, discussions and debate to promote and strengthen the industry and encourage synergy between what front-of-house staff need and what consumers expect.

The surveys were developed over six months through focus group research and then edited by Vaughn Tan, professor of strategy and entrepreneurship at University College London's School of Management. Results and updates will be published via a dedicated microsite hosted by Fine Dining Lovers.

Respondents will also be asked to nominate someone they believe is a Hospitality Hero – a person or place that truly understands the powerful impact hospitality can have on an experience. The aim is to find and highlight those who go above and beyond to make dining out that extra bit special. The resulting Heroes will be showcased across selected media partners and awarded as a Front of House Project Hospitality Hero.

The surveys can be accessed here until August 25, 2022.

  • under Food & Drink Rhonda McCullough-Gilmore: Memories of Bernie Mac & Cooking with Love
  • LaTocha Scott-Bivens - Xcape’s and vegan enthusiast
    under Food & Drink Why Xcape’s LaTocha Scott-Bivens Wants to “Veganize” Your Menu
  • Celebrity chef and The Great Soul Food Cook-Off Champion Razia Sabour
    under Black Chefs , Food & Drink Celebrity Chef Razia Sabour Honors Soul Food’s History with Competition Win
  • Soul Food Restaurants by Felicia owners Joselino Neto Lima de Barros, Feliciana de Ceita Neto de Lima and Jose Feliciano Lima de Barros
    under Black Chefs , Food & Drink A Mother’s Dream Inspires Soul Food Restaurant by Felicia in Lisbon
Share this article
CN Staff

A diverse group of global journalists who love to write and talk about all things food, wine and travel.

Related Articles

Loading...
R&B singer Bobby Brown with Bobby Brown Foods products
Featured Food & Drink

Singer Bobby Brown is Spicing Up New Edition’s The Legacy Tour

Kitchen designer Caren Rideau
Food & Drink Lifestyle

Kitchen Designer Caren Rideau Creates Spaces Inspired by Food, Culture and Wine

Célébrez en Rosé festival attendees
Black Winemakers Food & Drink

Célébrez en Rosé Wine & Music Festival Announces 2023 Spring Dates

Be the first to know about the latest online, industry updates, world news, events and promotions that connect the African diaspora through food, drink and travel.

    • About Us
    • Contact Us
    • Advertising
    • About Us
    • Contact Us
    • Advertising

    #IAmCuisineNoir

    This site participates in affiliate programs. See our full disclosure for more information.

    Copyright© 2023 Cuisine Noir and The Global Food and Drink Initiative. Privacy
    Site by ACS Digital

    Any unauthorized duplication, download or reprint of images or content from this website for promotional or commercial use is strictly prohibited without written permission from The Global Food and Drink Initiative. Violators will be prosecuted to the full extent of the law. Trademark pending.

    YES!  We’re excited you are signing up too!  

    Get ready to receive our weekly newsletter about:

    • New articles online
    • World news and industry happenings throughout the African Diaspora
    • Mouthwatering recipes
    • Promotions and giveaways

    Right in your inbox!